Privacy Policy

Introduction

Your trust matters to us. This Privacy Policy explains how Pillar collects, uses, and protects your information when you use our web application at ubuntudesign.life and any related services (collectively, the "Services"), and when you contact us, engage with us on social media, or otherwise interact with us. This policy also explains your privacy rights and how the law protects you.

Pillar is owned and operated by Ubuntu Design Life LLC. In this Privacy Policy, we are referred to as "Pillar," "we," "our," or "us."

We may update this Privacy Policy from time to time. If we make changes, we will revise the date at the bottom of this page and, where appropriate, notify you directly. We encourage you to review this policy periodically to stay informed about how we handle your information. This version was last updated on January 27, 2026.

1. Important information and who we are

This Privacy Policy describes how we collect and process your personal data through your use of Pillar, including any data you provide when you create an account, purchase a reading or subscription, or interact with the Ubuntu Guide.

2. The data we collect about you

We may collect, use, store, and transfer the following kinds of personal data:

• Identity Data includes first name, last name, username, or similar identifier.
• Contact Data includes email address.
• Birth Data includes birth date, birth time, birth location, and birth country. This data is treated with extra care as it is sensitive and essential for generating your Human Design chart.
• Usage Data includes information about how you use our application and services.
• Technical Data includes device type, browser, operating system, and other technical information.
• Chat Data includes conversations with the Ubuntu Guide. These may be used in anonymized form to improve the service.
• Payment Data includes transaction records processed through our third-party payment provider. We do not store your full payment card details.

3. How we use your data

We use your data to:

• Generate your personalized Ubuntu Design reading
• Provide, maintain, and improve our services
• Manage your account and any active subscriptions
• Communicate with you about your account and services
• Send you updates about new features, if you have opted in
• Respond to your questions and support requests

4. Data security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Your birth data and personal information are encrypted and stored securely. We will never sell your data to third parties.

5. Third-party services

We use trusted third-party services to operate Pillar, including payment processing, hosting, and analytics. These providers only receive the data necessary to perform their services and are contractually obligated to protect your information. We do not sell or share your personal data for advertising purposes.

6. Your rights

You have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request portability of your personal data

To exercise any of these rights, contact us at hello@ubuntudesign.life. We will respond to all legitimate requests within 30 days.

7. Contact us

If you have any questions about this Privacy Policy or how we handle your data, reach out to us at hello@ubuntudesign.life